Refund Policy

At BuyRandomBirthdayGifts.com, every purchase is a surprise! Because of the mystery nature of our products, refunds and returns are limited. Please read carefully before ordering.

📦 Lost Packages

• If your package is lost in transit (not marked as delivered), you are eligible for a full refund.
• If tracking shows “delivered,” but you didn’t receive it, please check with neighbors or your local post office. We cannot refund delivered packages.

🔄 Damaged Items

• If your item arrives damaged, report it on the day of delivery with photos, and we’ll find a solution.

❌ No Refunds for Preference

• No refunds if you don’t like the item—that’s the mystery!
• Every item is handpicked with care, but personal taste is not a reason for a return.

By ordering, you accept the mystery and the excitement that comes with it! 🎁